Permanently Closing October 18. Current Order Turnaround Time: 3-5 Weeks

Q & A

When is the last day to order?

The final day to place an order will be MONDAY, OCTOBER 18TH. After the 18th, all products will be removed from the website and no more orders will be taken. Keep in mind that while 10/18 is the final day to place an order, some products will sell out before that date.

Will products be discounted?

Because most of our products are made to order and we do not have a large back stock of items, we don’t plan on doing any store wide closing sales. There may be a few items that are discounted, but most will remain at full price.

Will I be able to get Pocket Frames somewhere else?

Unfortunately, Pocket Frames and Insert Kits are not available anywhere else. The 2 of us invented Pocket Frames and will be retaining all intellectual property rights to the design of the frames and kits.
If you need any additional frames or kits to complete your collection, make sure to order them as soon as possible.

Will D2E or Pocket Frames be coming back?

One of the phrases we live by is “never say never.” However, we have decided that “DETAILS2ENJOY” as a business is complete and will not be coming back. This doesn’t mean we would never work together again, or do another small business. But D2E as it is will not be returning. We are retaining the intellectual property rights to Pocket Frames for now and while we do not currently have plans for them to return, this may change in the future. One of the reasons we wanted to close was to have more freedom to explore what we want to do next. At this time, we aren’t sure exactly what that looks like but we both have ideas we are exploring.  If you want to hear from us about any future ventures, you can sign up for our email newsletter list!

Will you still sell your fabric pumpkins?

We will be doing 1 more smaller restock on September 16. The September 30th restock is canceled. We also have a selection of pumpkins still available on the website. Pumpkins will remain on the website until they sell out or until our closing date (October 18th).

Will you still have tutorials and photos available?

Our website will stay up for at least a year with our technique tutorials and photos of kits that we sold in 2021. After a year, these may be taken down. We also plan to keep our YouTube channel up as is.

When will items ship?

Depending on order volume, our typical weekly shipping schedule may be altered. Keep in mind that the majority of our items are made to order by the 2 of us, so a large influx of orders may lead to longer turnaround times (1-2 weeks). We are planning to have all orders shipped by October 20.

Will unused gift cards be refunded?

Unfortunately we are not able to process refunds for unused gift cards. Please use any remaining balance by October 18th.

Can I bulk order?

While kits can be ordered in bulk, other items like frames and some supplies will have limits per customer. Keep in mind that Pocket Frames are not authorized for retail resale. If you have questions about a specific situation, please let us know.

Will items sell out?

Most of our kits are made to order and will not sell out. However, kits with specific items, and other products like frames, supplies, paint, etc. will most likely sell out prior to our closing date on OCTOBER 18

What if I have questions after the closing date?

We will be reachable via email after 10/18 at until at least mid-December. Keep in mind that our replies may become less frequent. Moving into 2022, any email inquiries will be answered with an automated response with links to resources and answers to FAQs.

Will D2E still be on Instagram?

Instagram has been such an amazing community for us over the past 6 years. It is where we communicated with our customers, created friendships, and grew D2E into what it is. We are so appreciative of the platform and what it did for us. However, it is not something that we plan to continue - at least not for D2E. We will keep the DETAILS2ENJOY Instagram feed available for at least 6-12 months. However, we don’t plan to post to it often, if at all. In the future, we may transition the account for whatever our next venture is and we’d love for you to stick around to see what we come up with next! In the meantime, you can also follow our personal accounts: @garrison.1811 and @jason.and.cassandra